COMPLEX CARE AT HOME
Complex Care at Home, Delivered Safely by Clinical Experts
Nurse led, CQC regulated complex care supporting adults with high acuity needs to live safely at home.
Trusted by healthcare professionals for safe discharge, stabilisation, and long-term care management.
SERVICE OVERVIEW
We provide specialist, nurse-led complex care for adults with advanced clinical needs requiring skilled intervention, continuous monitoring, and structured risk management.
Each care package is:
♦ Clinically assessed prior to commencement
♦ Led and overseen by a Registered Nurse
♦ Delivered by trained and competency-assessed staff
♦ Regularly reviewed to ensure safety and effectiveness
Personalised Care Planning
Every care package is tailored to the individual’s clinical needs, preferences, and lifestyle.
Care plans are designed to:
✔ Adapt to changing health conditions
✔ Reflect personal routines and preferences
✔ Promote independence while maintaining clinical safety
Care Delivery Options
We provide flexible care models depending on clinical need:
Visiting Care : Short visits to multiple daily calls
Live-in Care : 24-hour support within the home
Respite Care : Temporary support for families and carers
All care options are clinically overseen and tailored to individual requirements.
Our Clinical Capability
Our teams are trained and assessed to deliver delegated clinical interventions, including:
All interventions are delivered in accordance with:
✔ Tracheostomy care and suctioning (where assessed and delegated)
✔ PEG and enteral feeding
✔ Stoma and catheter care
✔ Oxygen therapy and respiratory monitoring
✔ Blood glucose monitoring and insulin administration (delegated)
✔Wound care and pressure area management
✔Neurological conditions and long term conditions
✔Palliative and end of life care
✔ Individualised care plans
✔ Clinical risk assessments
✔ Delegation and competency frameworks
✔ Regulatory and best practice standards
Holistic Care Approach
Our care extends beyond clinical support to ensure overall wellbeing.
We support:
♦ Emotional wellbeing
♦ Social engagement
♦ Dignity, comfort, and quality of life
Who We Support
We support adults (18+) with:
♦ Complex and multiple medical conditions
♦ Neurological conditions and acquired injuries
♦ Physical disabilities and reduced mobility
♦ Frailty and long-term health conditions
♦ Post-hospital discharge and recovery needs
Multi-Disciplinary Collaboration
We work as part of a wider healthcare team to ensure coordinated care delivery, including:
♦ District nurses
♦ Occupational therapists
♦ Social workers
♦ GPs and community healthcare professionals
♦ ICB and CHC teams
Care Staff Matching & Continuity
We prioritise continuity and compatibility by:
✔ Matching staff based on clinical skills and experience
✔ Considering personality and individual preferences
✔ Providing consistent care teams
To ensure uninterrupted care, we also provide:
✔ Structured staff cover for leave or absence
✔ Additional staff support where required (e.g. double-handed care)
Supporting Independence
Our care enables individuals to remain safely in their own home while maintaining:
✔ Independence
✔ Daily routines
✔ Connection with family and community
Why Clarion (Clinical Differentiation)
Positioning Statement:
We deliver clinically led care designed to support safe discharge, stabilisation, and prevention of hospital readmission.
1. Nurse-led care model with defined clinical accountability
2. Structured delegation framework ensuring safe task delivery
3. Rapid mobilisation (typically within 24–48 hours)
4. Consistent care teams for stability and outcomes
5. Robust clinical governance systems
6. Clear escalation and communication pathways
Funding Support
We support individuals who may be eligible for funding, including Continuing Healthcare (CHC) and other pathways.
Our team can guide families and professionals through the funding process to ensure appropriate care is arranged.
Referrals
We accept referrals from:
- Hospitals and discharge teams
- Integrated Care Boards (ICB) and CHC teams
- Local Authorities
- Case managers
- Private clients and families
Response Time: Within 24 hours
We support safe discharge and prevent avoidable hospital admissions through clinically led care at home.
