Privacy Policy

Effective Date: 25th of May, 2025

At Clarion Homecare, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or browse our website.

1. Information We Collect

Personal Data: Name, address, contact numbers, emergency contacts, health and medical information, and care requirements.

Technical Data: IP address, browser type, and browsing behaviour collected via cookies to improve website performance and security.

2. How We Use Your Data

To provide and personalise our domiciliary homecare services.

For internal record-keeping and compliance with legal obligations.

To respond to enquiries and maintain communication with clients and representatives.

3. Data Sharing

Your information may be shared:

• With regulatory authorities such as the Care Quality Commission (CQC).
• With medical professionals and relevant partners directly involved in your care.

We do not sell or rent your data under any circumstances.

4. Your Rights

Under data protection laws, you are entitled to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Request data portability.

5. Security Measures

We implement strict physical, electronic, and managerial procedures to safeguard your data, including encryption, secure servers, and controlled access protocols.

For data-related queries:

Email: info@clarionhomecare.co.uk

Phone: 02080585300 / 07880953731